Ottawa & surrounding areas
Flat Deck Towing
Full flat-deck transport for all-wheel-drive, low-clearance, modified, collector, and non-rolling vehicles that must not be towed on their wheels.
Some vehicles cannot be dragged on two wheels without damage. All-wheel drive, low front ends, air suspension on the ground, seized wheels, and anything you would rather not risk all belong on a deck.
A flat deck puts the whole vehicle on the truck. Nothing rotates, nothing drags, and the loading angle is controlled by the driver rather than by the road. For all-wheel-drive vehicles this is not a preference, it is what prevents driveline damage.
Low-clearance vehicles need approach ramps and careful loading — lowered cars, sports cars, and anything with an aggressive front lip. Tell dispatch about the ride height when you call so the driver arrives ready.
Non-rolling vehicles — seized brakes, missing wheels, collision damage, a project car that has not moved in years — go on a deck by winch. Let us know that the vehicle does not roll, because it changes the equipment and the time on scene.
What this covers
- All-wheel-drive and four-wheel-drive vehicles
- Lowered, modified, and low-clearance vehicles
- Classic and collector vehicles
- Electric vehicles
- Non-rolling vehicles loaded by winch
- Vehicles with seized wheels or missing components
What happens when you call
- 1
Tell us the vehicle
Year, make, model, drivetrain, ride height, and whether it rolls and steers. This determines the truck.
- 2
Access check
A deck truck needs room. Underground parkades, tight alleys, and steep driveways may require a different approach.
- 3
Documented loading
Condition photos before loading, then a controlled winch or drive-on with proper tie-down at the manufacturer's points.
- 4
Delivery and sign-off
Unloaded at the destination, walked around, and signed off on the digital tow ticket.
Questions about flat deck
- Is a flat deck more expensive?
- It can be, because it is a different truck and a longer load time. For an all-wheel-drive vehicle it is still far cheaper than a damaged transfer case.
- Can a flat deck get into an underground parkade?
- Almost never — clearance heights are too low. Underground vehicles typically need to be brought to the surface first. Tell dispatch if the vehicle is in a parkade.
- How is my car secured on the deck?
- Tie-downs at manufacturer-designated points, over-the-wheel straps for vehicles where frame contact is a risk, and a check before the truck moves.